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Friday, July 6, 2012

Legit Work From Home: HSN

Today I will be highlighting the Home Shopping Network (HSN), who offers Representative Work at Home in Sales opportunities.  These positions are only available in the St. Petersburg, FL, Roanoke, VA, and Nashville, TN areas.  The HSN has a motto that states: "Since we invented shopping from home, we figure we should lead the way in working from home, too!'  The HSN not only save you money by working from home, but they also offer great benefits that include the following:
  • competitive pay
  • paid training (comprehensive)
  • paid time off
  • incentive opportunities
  • employee discounts, and
  • medical insurance (full-time employees).
Customer Care Representatives are responsible for taking inbound calls to complete sales transactions, up selling merchandise, and resolving customers issues.  In order to be considered for any work from home positions the candidate will need to have there phone and computer assessed by the company.  You will need to have:
  1. Windows system (XP, Vista, or 7) NO MAC COMPUTERS
  2. 500 mb free space
  3. headset (can not be wireless)
  4. high speed Internet
* Please visit website for compete list (www.hsn.com).

Now to begin the hiring process.  The first thing you will need to do is to create you an account with Talent Exchange.  Talent Exchange is a 3rd party recruitment site where you will upload your resume to the HSN career site.  After creating your account with Talent Exchange, you will need to go to www.hsn.com.  At the bottom of the page you will click on the career link.  On the next page look at the menu on the left and click on work form home.  Next, you will click on current position available,and this is when your Talent Exchange account will come in handy.  You will then be taken to a page that will list all the positions that are currently available.

The next blog and company reviewed will be Convegys. 

Monday, July 2, 2012

Legit Work From Home: Appitcal

Recently I had decided to weigh my options at the dead end career that I am currently working.  I work in inbound and outbound customer service.  My dad had been telling me for months to check out work at home opportunities he kept hearing about on the radio.  I told him that all those jobs require you to pay money, and most likely was a rip off.
  After being on the same job for over 7 months without a raise or any benefits I started having second thought, especially when I ran into a friend who was telling me about this work at home job.  I sat down and wrote out the pro's and cons of working from home, decided that it deserved more research.    I decided to google and see what came up.  After going through several different sites I discovered that there are a lot of legit customer service careers that are work from home.   Not only does these jobs pay is decent, they also have great benefits like insurance, 401k, paid time off, vacation time, sick leave, and raises.  I also discovered that a lot of major companies either contract through third party companies as well as direct hire.  Other benefits of working at home include:

  1. Save money on gas
  1. Tax write off for expenses in order to run a home office
All you need is a telephone (a landline with no extra features), a windows based computer, and high speed Internet.
In my weekly blog I will be discussing the different work from home jobs that I have applied for.  I am not going to discuss anything that requires me to pay for anything, because if you are like me then you will not want to pay someone to work for them.
The first job that I found and applied for was at a company called Appitcal (http://www.apptical.com/contact-us/career-opportunities), that I came across through Career Builders.  Appitcal, according to their web site, is a company that focused on banking solution was founded in 1988.  In 2002 they entered the insurance industry, and is an "industry leader in high-tech telephonic services".  Their website also boasts about their low turnover rate, because they promote from within.  Currently they are seeking highly intelligent motivated individuals who have a proven track for telephone interviewers, administrative support, and technology.
To get to job postings you will need to click on contact us, and then click on Career Opportunities.  At the bottom of the page there is a link for apply here.  This will take you to a new window with more information about what Appitical agents do.  First you must click on the position that you are interested in.  Currently they have Business Analyst positions and Customer Service positions.  Since I am looking to do customer service, I clicked on that link.  The have two positions currently open for Customer Service which is Call Center Supervisor and CSR.  I applied for both positions, because I felt that I had enough experience for both positions.  They are looking for bi-lingual candidates who are ambitious and seeking a challenging opportunity in "telephone inspections/telephone interviews".  The qualifications include:

  • Experienced Telephone interviewers
  • Medical/Insurance Background
  • Excellent Customer Service/Phone Skills
  • Incentive Based Pay (Bi-lingual receives additional skill pay)
  • Evening and Weekend hours available.
After you click on the position that you want to apply for, you are redirected to a registration page.  After registration you will then upload your resume, and told that if you meet their qualifications you will hear from them soon.  Within two days I received an invitation by email to take an assessment for the position I applied for.  After taking the assessment I was told that if I passed I will be contacted again.  The next day I received another email asking me to take another assessment which I had 8 min to answer as many questions as possible, and that the questions will get harder with each question I got right.  I am now waiting to hear back from Appitical, and when I do I will update and let you know what happen.
Also check out other sites that I applied for in my next blog.